kornalius
07-18-2009, 08:10 PM
Hi everyone,
This has to be the worst launch in my short career as a software company owner. We have underestimated the time it would take to build a proper installation procedure, with the auto-update software, protection, keys, esellerate setups, etc... So we've only started working on it a day before the release date. That was a BIG mistake on our part, I admit. We all learn from our mistakes, I hope I will learn from this one!
I would like apologize for such unprofesionalism on behalf or myself and ArianeSoft Inc. As a proof that we value your patience and time spent trying to install PPL 2 we would like to offer a 15% discount on your next PPL 2 product purchase (we are going to release new packages in the next few weeks). Before purchase please contact us and we will issue a coupon for you.
Anyway, it is not time for excuses at all, we need to get you up and running.
Follow these steps:
1. Uninstall all PPL 2 products installed so far.
2. Delete the PPL2 and PPL 2 (with a space) folders in the Program Files folder.
3. Install CleverUpdate from this link : http://www.arianesoft.ca/Downloads/CleverUpdateSetup.exe
4. Copy your .PVI files to the Program Files\PPL2
5. Run CleverUpdate, enter all your serials numbers.
6. Exit CleverUpdate and run it again (we will have a refresh button in the next release)
7. Install PPL 2 Base and the components you have purchased.
8. Run PIDE 2 with Administrator Privileges under Vista. (We will move all temp files to another folder in the next release so you won't have to do this).
This has to be the worst launch in my short career as a software company owner. We have underestimated the time it would take to build a proper installation procedure, with the auto-update software, protection, keys, esellerate setups, etc... So we've only started working on it a day before the release date. That was a BIG mistake on our part, I admit. We all learn from our mistakes, I hope I will learn from this one!
I would like apologize for such unprofesionalism on behalf or myself and ArianeSoft Inc. As a proof that we value your patience and time spent trying to install PPL 2 we would like to offer a 15% discount on your next PPL 2 product purchase (we are going to release new packages in the next few weeks). Before purchase please contact us and we will issue a coupon for you.
Anyway, it is not time for excuses at all, we need to get you up and running.
Follow these steps:
1. Uninstall all PPL 2 products installed so far.
2. Delete the PPL2 and PPL 2 (with a space) folders in the Program Files folder.
3. Install CleverUpdate from this link : http://www.arianesoft.ca/Downloads/CleverUpdateSetup.exe
4. Copy your .PVI files to the Program Files\PPL2
5. Run CleverUpdate, enter all your serials numbers.
6. Exit CleverUpdate and run it again (we will have a refresh button in the next release)
7. Install PPL 2 Base and the components you have purchased.
8. Run PIDE 2 with Administrator Privileges under Vista. (We will move all temp files to another folder in the next release so you won't have to do this).