Problem with PIDE on desktop (v1.30)

[pvs]

I just installed v1.30, with the newer downloader that was made available on September 15th. FWIW, I am running WinXP Pro ver 2002 SP2 on a Dual Xeon 3.60GHz system with 2GB of RAM.

I find that when I start up PIDE, I get a Windows error message stating: "PPL.exe has encountered a problem and needs to close. We are sorry for the inconvenience." Strange thing is that within a few seconds, PPL seems to start up just fine. (?)

The contents of the error report state:
AppName: ppl.exe
AppVer: 0.0.0.0
ModName: ppl.exe
ModVer: 0.0.0.0
Offset: 0000f947
Since I could not cut & paste the technical information about the error, I put together the attached .GIF file, which shows everything except the actual stack dump. There was also another file, mentioned at the bottom of the technical info window (54da_appcompat.txt), which I included as another attachment.

Again, PIDE does SEEM to be working OK, but this error message makes me wonder if there is supposed to be some other module opening up when the program starts, that is failing to do so on my desktop.

Hopefully, the info I've included will help you ascertain what is going wrong.

Thanks so much for the update ... I can't wait to try it out further. :)

-Paul[br]../../e107_files/public/1189893211_295_FT0_ppl130errrpt.gif[br]1189893211_295_FT0_54da_appcompat.zip

[rangle]

I'm not saying I have a solution to your problem, but I also had some difficulty when I first installed the 1.30 second release this morning. It was caused by my software firewall.

I got a number of exceptions that generated a "do you want to send error information to MS" dialog box. It turns out that when my AVG firewall is on the program can't finish the install which regs it to TRIAL and then when I put in my key it also complained with the exception dialog. Every PPL app I tried to load or even just running PPL would generate the exception. I just completely uninstalled, including removing folders and files from my desktop and blackjack and disabled the filewall. Reinstalled and everything works much better. This kind of makes sense because modifying an EXE is typically what a virus or trojan type app would want to do. PPL must do it to embed the reg key.

Good Luck,
-Randy

[pvs]

No, I think my issue is different. I've already installed my reg key, and I get the same failure dialogue whenever I start PIDE. The strange thing is that PIDE actually starts anyway, so it seems the error messsage is bogus ... unless there's some type of pre-app that needs to load just prior to PIDE itself.

FWIW, I did a complete uninstall of PPL 1.25 from both my desktop AND my pda before installing 1.30.

Very curious why I seem to be the only one reporting this. Anyone else have any suggestions?

-pvs

[tuc]

Your not alone I get the same error, and PIDE seems to be OK after that

Dave

[kornalius]

There is a new 3rd release of PPL 1.30 released today. Try this one first. It will most probably fix your issue.

[pvs]

Perfect Alain ... thank you so much!

And it's lookin' good!!!

-pvs

[kornalius]

Glad it is working, this confirms my fix.

[dennishea]

Alain, when you install the new 1.30 are you suppose to uninstall the old first or are you able to install right over top of it?

dennishea

[kornalius]

You need to uninstall the old version first. Make sure you delete all remaining files in the installation folders before attempting to install the new one.